WALL CONNECTOR LEDS Additional Assistance for Red LED Faults A Wall Connector's alerts are visible in the browser commissioning wizard (for instructions on how to connect to the commissioning wizard, see Commissioning Procedure on page 22). If additional assistance is required, have the following information prepared before contacting Tesla: • Short video of Wall Connector LED activity during faulted state • Photo of Wall Connector's part number and serial number (located on the side label) • Timeframe that the issue was observed • VIN of vehicle that plugged into Wall Connector at time of faulted state • Photo of any error messages displayed on the vehicle's screen Visit tesla.com/support/contact or scan the QR code below to request support. Optionally, for owner support and issue troubleshooting: (888) 765-2489 For North America Electrician and Installer support: (650) 963-5655 28 Gen 3 Wall Connector Manual